Privacy Policy

Last Updated: January 2025

Introduction

At Scempunsic, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle information when you visit our website or use our services.

This privacy policy applies to all individuals who interact with our business, including website visitors, clients, and potential clients.

Information We Collect

We collect several types of information depending on how you interact with us:

Information You Provide Directly

When you contact us or engage our services, you may provide:

  • Your name and contact details, including email address
  • Information about your speaking goals and challenges
  • Professional background and areas of interest
  • Billing information for payment processing

Information Collected Automatically

When you visit our website, we may collect:

  • Technical data such as IP address, browser type, and operating system
  • Usage information including pages viewed and navigation patterns
  • Cookie data as described in our Cookies Policy

Video and Audio Recordings

During coaching sessions, we may create video or audio recordings of your presentations with your explicit consent. These recordings are used solely for training purposes and are stored securely.

How We Use Your Information

We use the information we collect for the following purposes:

  • Delivering our coaching services and fulfilling contractual obligations
  • Communicating with you about your coaching program
  • Processing payments and maintaining financial records
  • Improving our services based on client feedback and outcomes
  • Sending relevant information about our programs when you've opted in
  • Complying with legal obligations and resolving disputes

Legal Basis for Processing

We process your personal data based on:

  • Contract performance: fulfilling our coaching agreements with you
  • Legitimate interests: improving our services and managing our business
  • Consent: for marketing communications and optional data uses
  • Legal obligations: complying with Austrian and EU legal requirements

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data only in these limited circumstances:

  • With service providers who help us operate our business, such as payment processors or email platforms
  • When required by law or to respond to legal processes
  • To protect our rights or the safety of others
  • With your explicit consent for specific purposes

All third parties are contractually required to maintain the confidentiality and security of your information.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Client records: for the duration of our relationship and seven years afterward for legal and tax purposes
  • Video recordings: until the completion of your coaching program unless you request earlier deletion
  • Marketing data: until you withdraw consent or we no longer have a legitimate need
  • Website analytics: typically aggregated and retained for two years

Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: request copies of your personal data
  • Correction: ask us to correct inaccurate or incomplete information
  • Deletion: request deletion of your data in certain circumstances
  • Restriction: ask us to limit how we use your information
  • Portability: receive your data in a structured, commonly used format
  • Objection: object to processing based on legitimate interests
  • Withdraw consent: for processing based on your consent

To exercise these rights, please contact us at [email protected]. We will respond within one month.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission and storage
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis
  • Secure backup procedures

While we take reasonable precautions, no method of transmission over the internet is completely secure.

International Data Transfers

Your information is primarily processed and stored within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your personal data, please contact us:

Email: [email protected]

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your data appropriately.